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SUPPORT OPTIONS

Support Plans

Choose a support plan that fits your project.

Currency

Currency is independent of language. These are fixed prices, not conversions at current exchange rates.

ESSENTIAL

For small and growing projects with up to 5 servers.

39 000 ₽
/ month
Discuss This Plan

What is included

  • Release automation setup and support
  • Database and file backups
  • Prometheus and Grafana monitoring
  • SLA response time: 30 minutes

HIGH TRAFFIC

For financial services, online stores and projects handling 10,000 or more requests per second.

99 000 ₽
/ month
Discuss This Plan

What is included

  • Complete Kubernetes setup
  • Updates without service downtime
  • Automatic resource scaling
  • 24/7 support, response within 10 minutes

CUSTOM

For large companies that need a dedicated team of DevOps engineers.

Custom pricing
Pricing depends on the scope of work
Discuss This Plan

What is included

  • Multiple clouds and on-premises servers
  • PCI-DSS/ISO security audit
  • Dedicated lead DevOps engineer
  • 99.999% availability, response within 3 minutes
Compare Plans
Support plan comparison
ESSENTIAL HIGH TRAFFIC CUSTOM
Price 39 000 ₽ / month 99 000 ₽ / month Custom pricing
Who it is for For small and growing projects with up to 5 servers. For financial services, online stores and projects handling 10,000 or more requests per second. For large companies that need a dedicated team of DevOps engineers.
SLA response time 30 minutes Within 10 minutes Within 3 minutes

We agree on the scope, support terms and SLA before work begins.

CLUSTER: ALL SYSTEMS HEALTHY NETWORK LATENCY P99: 4.2 ms UPDATES WITHOUT SERVICE DOWNTIME ACTIVE KUBERNETES SERVERS: 120/120 CLUSTER: ALL SYSTEMS HEALTHY NETWORK LATENCY P99: 4.2 ms UPDATES WITHOUT SERVICE DOWNTIME ACTIVE KUBERNETES SERVERS: 120/120